Tuesday, November 27, 2018

Account Insecurity

Earlier today, wanting to write a post in this very space, I accidentally clicked the wrong thing on my computer and was locked out of my blog. It turned out to be worse than being locked out of my house, which has happened to me more than once. All I had to do in each of those instances was open a window, a simple task here in Maine since none of our windows have locks and any idiot can just slide them open and climb in. It was harder back in D.C. where I had to use a rock to break a pane of glass in a French door and then stick my hand inside to turn the doorknob. I got inside easily enough but immediately had to go to the ER because I had inadvertently slit my wrist doing so, requiring six stitches and a frantic drive to the hospital with my teenage son, unlicensed but with a learner's permit, at the wheel. Just for fun, God threw in a severe thunderstorm on the way. Still, despite all of that it was easier, though bloodier, than getting locked out of my blog this morning.

First I received a message saying I was no longer permitted access to this blog, but could win it back with my Google password. Which I entered but it was of course incorrect. Then came the barrage of  security questions. What was my favorite pet? Jesus, that changes on a daily basis! I tried "Tank," our adorable dead pug from years ago. Nope. Then I tried "Daisy," my feline soul mate, also deceased. No again. Okay, what city were you born in? I found out just today that Brooklyn is not a city, it's only a borough inside a city, that being New York City. Of course I knew that, who doesn't, but a card laid is a card played; there are no do-overs with a computer.

By then the Google people were suspicious and requested the phone number on the account. Only it was an old one from years ago that I couldn't remember. After entering the wrong phone number, all hell broke loose. In no time my email was flooded with messages from Google saying my account was "in peril." They sent me several sets of numbers to use to unlock it, but each time I also had to enter a password with it and it was never the right one, despite my having to create a new password each time. Finally came the message that I had tried too many times and I would have to wait until later, when "someone will contact you."

After much time passed and my frustration grew proportionally, with frantic emails to this account and that account, and numerous text messages to my cell phone sounding the alarm, I finally managed to get back in. Don't ask me how. All I know is that throwing a rock at my computer would have been so much easier.

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